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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Kincl

September 4, 2024

5  out of  5
rating by James Kincl
"Had to update my account, Janie took care of it without any problems. Quick and easy!"
We responded:
"Thanks for sharing your experience, James! It's great to hear that Janie made the account update process quick and easy for you. We appreciate your feedback!"
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Joel Brian Isaac

August 10, 2024

5  out of  5
rating by Joel Brian Isaac
"My first auto policy was in 1977. I've done business with several different companies throughout the years and I can honestly say it is a pleasure to have Dinakay Carnes as my Customer Sales Rep at the insurance agent's office of Brian Burklow. My insurance needs are handled well, and I'm assured that I am a valued client."
We responded:
"Thank you for being a loyal customer since 1977! We are thrilled to hear that Dinakay has provided you with excellent service and made you feel valued. We appreciate your kind words and look forward to continuing to meet your insurance needs."
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Steven Phillips

May 17, 2024

5  out of  5
rating by Steven Phillips
"Dinakay Carnes has helped me each time I've called and has been super helpful every time. Rates are rates and they vary from company to company. But, customer service here has no competition, not even close."
We responded:
"Thank you for recognizing Dinakay's exceptional customer service! We strive to provide top-notch service to all our customers. If you ever need anything else, feel free to reach out."
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Blake Young

May 8, 2024

5  out of  5
rating by Blake Young
"Janie was super helpful with quoting new auto rates for our family….AND saved us some money which we are thankful for!"
We responded:
"Blake, Thank you for taking the time to leave us a great review and trusting our team with all your Insurance needs."
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Roc

April 9, 2024

5  out of  5
rating by Roc
"Dinakay C at the Mont Belvieu is amazing. Definitely recommend her"
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
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Maegan Gregory

March 29, 2024

5  out of  5
rating by Maegan Gregory
"I love our State Farm team, Dinakay is awesome!"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Cathie Peters

March 15, 2024

5  out of  5
rating by Cathie Peters
"They are so friendly and helpful in the office Everytime I come in."
We responded:
"Thank you for your kind words! We're delighted to hear that you've had positive experiences with our team during your visits to our office. At Brian Burklow State Farm, providing friendly and helpful service to our clients is a top priority, and it's wonderful to know that our efforts have been appreciated by you."
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Gabriela Lopez

March 12, 2024

5  out of  5
rating by Gabriela Lopez
"Dinakay is amazing ! Always helpful , friendly , & gives the best rates ."
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that we were able to assist you with your insurance needs and that you found our service to be of great help. Your feedback is incredibly valuable to us, and it motivates us to continue providing exceptional service to all of our customers. We're here to make the insurance process as smooth and efficient as possible, and it's wonderful to know that we achieved that goal with your assistance."
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Briana Harris

March 5, 2024

5  out of  5
rating by Briana Harris
"Dinakay was definitely a lot of help. She helped me save over $70 which was a great help! I truly appreciate her being patient with me as I marked away other options. Thank you Dinakay and Statefarm."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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LaToya Brooks

February 26, 2024

5  out of  5
rating by LaToya Brooks
"DinaKay was very helpful and nice."
We responded:
"We truly appreciate your glowing review and your kind words about our agency and DinaKay. It's fantastic to hear that you've had an amazing experience with us, and that DinaKay has been such a standout in providing excellent service."
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Cowboy

February 23, 2024

5  out of  5
rating by Cowboy
"Mrs Janie was very professional along with the other lady’s there.From the moment I walked in they made me feel welcomed. Looking forward to having you as a insurance agent."
We responded:
"Thank you for your feedback! We're delighted to hear that Janie and the team provided you with professional service and a warm welcome. We're excited to have you as a valued client and look forward to serving your insurance needs."
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Noel Donald

February 19, 2024

5  out of  5
rating by Noel Donald
"Dinakay is awesome to work with and always delivers! Thank you for always being so responsive!"
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Bobby Johnson

February 8, 2024

5  out of  5
rating by Bobby Johnson
"Dinakay and Holly did a great job finding me a affordable policy to fit what I was looking for. Thank you ladies!"
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that we were able to assist you with your insurance needs and that you found our service to be of great help. Your feedback is incredibly valuable to us, and it motivates us to continue providing exceptional service to all of our customers. We're here to make the insurance process as smooth and efficient as possible, and it's wonderful to know that we achieved that goal with your assistance."
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melissa eubanks

January 10, 2024

5  out of  5
rating by melissa eubanks
"Great rates and wonderful customer service! Always so helpful and easy to work with. Dina is awesome and a complete sweetheart!"
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
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Lexi

January 4, 2024

5  out of  5
rating by Lexi
"Dinakay was very helpful and answered all my questions. I switched to StateFarm since they had a better quote for my car."
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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Steve Villemez

December 29, 2023

5  out of  5
rating by Steve Villemez
"Janie was great to work with."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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A Google User

November 30, 2023

5  out of  5
rating by A Google User
"Janie is always quick to respond to my emails, answers all of my questions, and does everything she can to ensure that I always have the best rates!"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Calvin Short

November 20, 2023

5  out of  5
rating by Calvin Short
"Janie Burrow gives quick and courteous help for any changes you need to make to your policy!"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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George Ehrhardt

November 9, 2023

5  out of  5
rating by George Ehrhardt
"Janie, is great to work with from the Mont Belviue location. She has always been very helpful and pleasant to work with."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Pamela McConal

October 27, 2023

5  out of  5
rating by Pamela McConal
"Dinakay Carnes from the Mt. Belview office helped me with a life insurance quote! I would highly recommend her as she went above and beyond to assist me!"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Jaci Williams

September 14, 2023

5  out of  5
rating by Jaci Williams
"Switched my last agent to Janie B. And I couldn’t be happier! She answers all my questions I have and gave me the best quote for everything I needed! Highly recommend this office in Mont Belvieu and Janie as your insurance agent!!!"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Royette Crawley

September 1, 2023

5  out of  5
rating by Royette Crawley
"Janie Burrow helped me change my homeowner’s policy with such ease! She handled everything! I enjoy having the Mont Belvieu office so close to home. They are so convenient."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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IGNF Geek

August 11, 2023

5  out of  5
rating by IGNF Geek
"JANIE Burrow Has treated me so GOOD I’ve been apart of this insurance because of her thank you! Call her she will help you"
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Paige Soape

August 9, 2023

5  out of  5
rating by Paige Soape
"Janie Burrow helped us get the best rate in our home and care insurance! So glad we made the switch! Thank you for the wonderful customer service!"
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Tamara Germany

August 8, 2023

5  out of  5
rating by Tamara Germany
"DinaKay has been a pleasure to work with. Got our rates down and the process has been so easy."